Contact Roman Originals Customer Service
Roman Originals Phone Numbers and Emails
Customer Service:
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+44 121 636 0701
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+44 121 380 1900
Roman Originals Emails:
How to Contact Roman Originals?
Roman Originals Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roman Originals Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Roman Originals is 441216360701. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 10 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Roman Originals may ask you for the following information to identify you as a customer: order id or tracking no, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Roman Originals Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Roman Originals is 441216360701. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 10 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Roman Originals may ask you for the following information to identify you as a customer: order id or tracking no, address or zip code or first and last name.
People call Roman Originals mainly because of return/ replace, request for information, shipping and delivery.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Roman Originals is customer.service@roman.co.uk. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Roman Originals Website:
Roman Originals Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 08:30am – 17:00pm ET
Other Location:
Att-n: Complaint
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Roman Originals Customer Service Reviews
Be more helpful, none was given. I don't have a dress I paid a lot of money for. Never coming back again ever
Iv tried calling & left msgs ,but cannot get to spk to anyone, very poor service, I'm a really good Roman customer I believe, BUT !!! the customer care service is feel is awful
How Good is Roman Originals's Customer Service?
Summary of Roman Originals Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roman Originals?
Shipping and Delivery Question:
- “Tracking my return”
- “Delivery”
- “Where is my order please?”
Return/ Replace Question:
- “Return”
- “Want to edit return”
- “I need to change delivery address”
Request for Information Question:
- “No response to e msil”
- “Want to talk about order”
- “About a parcel sent back for refund please”
Refund Question:
- “Refund”
- “Refund problems”
- “My refund”
Payments and Charges Question:
- “Discount”
- “I have only been debited with one item and I returned two item when I returned”
- “Re trying to.pay pending payment77929”
Product/ Service Question:
- “Faulty item”
- “Faulty garment”
- “Jacket I purchased is bobling after just one wear”
Account Question:
- “I want to pay £37.80 to Klarna. I have had over 30 codes and been on to them all this morning and al day yesterday”
- “Trying to open an account with you. I am a customer but fed up with filling in details as a guest every time I need something.”
- “I forgot to claim discount code vibe.”
Cards Question:
- “My bank card has been stopped”
- “Gift card expired”
- “Not showing Gift card balance amount”
Activation/ Cancellation Question:
- “Cancel order”
- “Need to cancel order”
Website/ Application Question:
- “An order but think it is a fradulant site”
Other Question:
- “Query re item refused by royal mail”
- “An order”
- “Wrong email address on order”
Compare Roman Originals Customer Service To
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